Online Return Policy:
Within 30 days, with the original receipt/packing slip and tags attached: Receive a full refund in the original form of payment.
By Mail: Complete the return form on the back of your original packing slip to receive a refund in the original form of payment.
PayPal: Within 30 days, a full refund will be issued to the PayPal account that was used to purchase the item.
With no receipt or tags attached: Receive a gift card for the current selling price at the time of return.
Online returns are not accepted for items purchased at any store location (US or International).
All gift card purchases are final. Gift cards and store credits cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.
** Orders must be placed by 1pm EST to ship same day.
When will my order ship?
We process our orders fast! All orders with in-stock and available inventory will ship within one day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.
Can I send my order to a P.O Box address?
Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address.
Will HairPieceLove ship anywhere?
Not yet, but we do ship throughout the U.S., including Hawaii and Alaska.
I need to change something on my order, can you help me?
We process our orders as quickly as possible, though you may call our Customer Service line within 30 minutes of placing your order and we’ll do our best to update your request. Customer Service is available from 9 a.m. - 9 p.m. EST, at 305-814-7971, or via email at firstname.lastname@example.org. Inquiries are generally returned within 24 hours.
$60.00 + Standard 5 to 7 Business Days FREE *9 to 12 Business Days Alaska, Hawaii
$59.99 - Standard 5 to 7 Business Days FREE
*9 to 12 Business Days Alaska, Hawaii
----- 2 Day Ship 2 Days $9.99
----- Overnight 1 Business Day $22.99
Subtotal Shipping Method Delivery Time Shipping & Handling